Privacy Policy

1. Overview

Arma.ink Minimal Tattoo Studio Bangkok ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you contact us, book appointments, or consult with us through our website, LINE Official Account, WhatsApp Business, or Instagram Messaging.

2. Information We Collect

• Contact & Profile Information: Name, social media handles (LINE, Instagram username, WhatsApp phone number) used to communicate with us.
• Consultation & Tattoo Details: Reference images, tattoo placement details, estimated dimensions, appointment dates, and deposit slips.
• Customer Support & Inquiries: Messages exchanged with our artists and staff for consultation and scheduling.

3. How We Use Your Information

• To provide consultation, quotation, and tattoo appointment scheduling.
• To assist foreign customers with multilingual translation support (Thai, English, and other languages) for accurate artist communication.
• To confirm booking deposits and send aftercare guidelines after tattoo sessions.
• We do not sell, rent, or trade your personal data to any third-party advertisers.

4. Third-Party Integrations

To provide efficient customer service across multiple communication channels, our system integrates with:

• Meta Platforms (Instagram API & WhatsApp Cloud API): For receiving customer inquiries and sending booking confirmations.
• LINE Corporation (Messaging API & LIFF): For studio booking management and consultation.
• Google Cloud & Gemini API: For AI-powered tattoo consultation translation between foreign visitors and Thai tattoo artists.

5. Data Retention & User Data Deletion

In compliance with Meta Platform Policies and PDPA, you have the right to request the deletion of your personal data at any time.

To request data deletion, please contact us directly via Instagram Direct Message (@arma.ink) or LINE (@arma.ink) with your username or phone number. We will permanently delete your consultation and appointment records within 7 business days.